privacy Policy
Committed to Safeguarding Your Personal Information
This privacy policy outlines how Walden Waves handles information, data, and any assets collected by Walden Waves or provided to Walden Waves at the sole discretion of its clients or customers.
This privacy policy does not apply to the practices of companies, organizations, or third parties that Walden Waves does not own or control, or to individuals that Walden Waves does not employ or manage, including any third-party content or service providers engaged under contract.
“Information” refers to any data voluntarily provided by our customers or clients through any means for the purpose of delivering services as defined in the business agreement. Walden Waves may, without prior notice and at its sole discretion, update or amend this policy. We recommend reviewing the latest version regularly.
This privacy policy is designed to comply with the applicable privacy and data protection laws related to the personal information we collect and use during engagements with our clients and customers.
Information Collection and Use
Walden Waves values the privacy of its customers and clients. The policy of Walden Waves and its associated business operations regarding the collection, storage, and processing of information is detailed below. Walden Waves reserves the right to modify this policy at any time.
Information Collection
All customer or client information collected will be used solely for the purpose for which it was provided, as specified in the service agreement. Customer information — including but not limited to personal information (PII), non-public information (NPI), and other relevant data — is safeguarded using proper controls and security measures such as password-protected access, restricted systems, and encrypted storage where applicable.
Walden Waves may collect personal information such as name, email address, phone number, billing address, shipping address, and payment details (e.g., card information, expiration date) through online forms or order pages. This information is used for billing, communication, and service fulfillment. If we encounter issues while processing an order or request, this information is used to contact the customer.
Information Use
Walden Waves may use information collected as part of an engagement:
To provide customers with updates on services, new offerings, promotions, newsletters, and relevant notifications.
To help Walden Waves develop content, product features, or services that better meet customer needs.
To enable customers to purchase services, submit inquiries, request support, and access relevant resources.
To enhance user experience and improve website functionality.
To deliver important service-related notifications and product information to customers.
Cookies
A cookie is a small data file stored on the user’s device tied to user-related information. Cookies on our site are not linked to personally identifiable information. Walden Waves uses session cookies to maintain user identity after login, reducing the need for repeated authentication during a session.
Users may disable cookies through their browser settings. However, some site functions may be limited if cookies are disabled.
Cookie data is analyzed to improve our services and is never used to personally identify customers.
Except as outlined in this privacy policy, Walden Waves will not sell or share personal information, PII, or NPI with third parties without customer consent. Personal data may be shared only with authorized partners involved in delivering services (e.g., hosting providers, payment processors, shipping companies). For instance, if we deliver a physical product, your name and address may be shared with a courier service.
Walden Waves does not disclose individual transaction information to third parties except where necessary and stated in this policy.
Communication of Information
Walden Waves is committed to protecting user privacy. However, certain circumstances may require us to disclose personal information, such as when required by law, a court order, or legal process, and where we have a good-faith belief that such disclosure is necessary.
Our website may contain links to external sites. Walden Waves is not responsible for the privacy practices of such external sites. We advise all users to review the privacy policies of any third-party websites they visit.
Whenever Walden Waves collects sensitive information — such as payment details — such data is protected using industry-standard encryption technologies. To prevent unauthorized access and ensure data integrity, Walden Waves implements appropriate physical, electronic, and administrative safeguards.
All customer information, including non-sensitive data, is restricted to authorized staff members only.
Walden Waves does not knowingly collect personal information from minors under the age of 18. If we discover that personal data from a minor exists on our systems, it will be deleted promptly.
Customers may request to update, correct, or delete their personally identifiable information if it changes or if they no longer use our services.
Walden Waves will notify customers of any changes to this privacy policy by posting updates on our website or through other appropriate channels. Customers will always be informed of what information we collect, how we use it, and under what conditions we disclose it.
If we intend to use personal information in a way different from what was initially stated, we will notify users by posting a prominent notice on our website for 30 days before implementing the change.
If any provision of this privacy policy is found to be unenforceable, the remaining provisions will remain in full effect, and the unenforceable clause will be replaced with one that most closely reflects the original intention.
